17025 Short QMS Courses

Free Training on ISO/IEC 17025

These free webinars are provided to help overcome some of the difficulties many labs have in appreciating what our standard is asking of us. They have been scheduled on our schedule page (https://www.iasonline.org/training/ias-training-schedule/) and the links will automatically register a person for the training.

Webinar 1 – Accreditation vs. Certification. Which one should I choose?

This hour-long webinar will explain the main differences between Certification and Accreditation processes, and it will provide a selection rule. It will also present in detail the international structure of Conformity Assessment and the different accreditation program options being available.

Presented by an international accreditation body assessor and member of numerous technical committees with over 20 years of experience as Certification and Accreditation expert and conformity assessment trainer.

Topics:

The world of Conformity Assessment-What it is and why we need it
Exploring Certification
Exploring Accreditation
Common Certification Programs
Common Accreditation Programs
Choosing between Certification and Accreditation
Achieving Global Recognition
Beware of scams!
The world of Conformity Assessment-What it is and why we need it
Exploring Certification
Exploring Accreditation
Common Certification Programs
Common Accreditation Programs
Choosing between Certification and Accreditation
Achieving Global Recognition
Beware of scams!

Webinar 2 – The Route to Accreditation

This hour-long webinar will cover the processes IAS customers normally follow to meet the common internationally-recognized requirements for their accreditation to ISO/IEC 17025. The steps discussed cover everything from requesting a quote to the issuance of an accreditation certificate.

It will detail the workload and actions needed to acquire internationally-recognized accreditation of a laboratory in a manner that promotes the partnership created between IAS and a lab throughout the process.

Presented by an accreditation body program manager with 40 years’ experience as an engineer in standards development and conformity assessment and 20 years’ experience in conformity assessments and accreditation programs.

Topics:

Requesting a Quote
Receiving a Quote
Applying for Accreditation
Required Documents
Required Fees
Pre-Assessment
Assessment Team
Assessment
Closing of Assessment
Decision Making
Issuing the Accreditation Certificate

Webinar 3 – Implementing Efficient Management Systems

This hour-long webinar will explain various approaches to use in implementing a management system in a laboratory that works harder for the staff of that lab, then they have to work for it.

It will detail the workload and levels of responsibility needed to create and implement a smooth-running QMS that actually helps the laboratory operate more efficiently and produce more precise testing and calibration results.

Presented by an international accreditation body peer evaluator and laboratory assessor with over 14 years of experience as a Quality Manager and conformity assessment trainer.

Topics:

What a management system needs to deliver
Structuring a management system to the needs of the lab
Who does what to make it more efficient?
Important tasks versus unimportant tasks
Keeping it running smoothly

Webinar 4 – How to conduct an Effective Internal Audit?

This hour-long webinar will explain the key aspects of conducting an effective and added value internal audit process. There will be focus on the competency and skills of an internal auditor based on ISO 19011, internal audit methods and planning, audit reporting and audit findings writing. At the end of the webinar, attendees will have a better understanding of the requirements for internal audits, and will know better what to expect during an accreditation assessment. This module will be relevant to attendees from a wide spectrum of Conformity Assessment Bodies, such as Testing/Calibration Laboratories, Certification Bodies, Inspection Agencies e.t.c.).

Presented by an international accreditation body assessor and member of numerous technical committees with over 15 years of experience as Certification and Accreditation expert and conformity assessment trainer.

Topics:

Internal Audit process general requirements
Internal Audit planning and methodologies
Internal Audit reporting – audit findings writing
Internal Auditor Skills and competency
Accreditation Body expectation

Webinar 5 – Management Reviews Simplified

This hour-long webinar will explain the Purpose and Goal of a Management Review. How to conduct an effective Management Review and How to use MRM for identifying Opportunities for Improvement for Continual Improvement. The course will also provide some insight into effective tools to conduct a productive MRM.

Presented by an Ex-Laboratory Manager and International Accreditation Assessor having 40 years experience in Laboratory testing, Laboratory management and Conformity assessments.

Topics:

Planning and Conducting a Review Meeting
Resources
Determining Objectives and Achieving them
The art of collecting and analysing customer feedbacks
Identified risks and its effective mitigation
Implementation of actions
Checking Effectiveness of Implemented actions

Webinar 6 – Corrective Actions, learning from our mistakes – Prasanth Ramakrishnan

This hour-long webinar will explain the process of implementing corrective actions and overcome the non-conformances/mistakes in the management system.

It will detail the approach to be taken by an organization to handle corrective actions and prevent recurrence of the non-conformances. The methodology of corrective actions and tools will be presented during the webinar.

Presented by an international accreditation body assessor and member of numerous technical committees with over 15+ years of experience in the Conformity Assessment Sector.

Topics:

What is a Corrective Action?
Importance of implementing the appropriate corrective action
Methodology and tools involved in corrective action process
Ways to maintain the effectiveness of the corrective action(s) implemented
Date of webinar: 21^st September, 2021 (can be changed if needed by IAS)

Webinar 7 – Understanding Measurement Uncertainty

This hour-long webinar will familiarize the audience with the concept of measurement uncertainty.

It will discuss the importance of knowing the uncertainty associated with a measurement result and illustrate an internationally accepted method of estimating uncertainty step by step by means of a measurement example.

Presented by an international accreditation body peer evaluator and accreditation program manager with 20 years of experience in metrology as laboratory manager, laboratory assessor, and technical committee member.

Topics:

Importance of being able to estimate the uncertainty associated with your measurement result
Provide a step by step method for estimating measurement uncertainty
Summarize the ISO/IEC 17025 requirements for providing measurement uncertainties with\ testing and calibration results

Webinar 8 – Risks and Opportunities / Risk-based thinking in management systems

This hour-long webinar will explain relatively new requirement in management system standards regarding risks and opportunities. This requirement is often interpreted in a wrong way. We will discuss the meaning and benefits of implementation of risk-based thinking approach.
Presented by an international accreditation body assessor and member of numerous of ISO technical committees with over 20 years of experience as Certification and Accreditation expert and conformity assessment trainer.

Topics:

What are the definitions and meaning of “risks” and “opportunities”
What risks and opportunities are already covered by international standards (ISO/IEC17025:2017)
What is the difference between “regular” and “on-going” risks identification
Is risk assessment really required?
Advantages of risk-based thinking approach implementation

Webinar 9 – What is a Decision Rule, and why should laboratories care?

This hour-long webinar will explain what a decision rule is in the context of a laboratory making a decision on whether a test or calibration result is a “Pass” or a “Fail”.

It will detail the requirements of the ISO/IEC 17025 standard for accredited testing or calibration laboratories when making a Pass/Fail statement on their certificates, and how the decision rule employed can influence the outcome.

Topics:

What is a decision rule?
Why is the decision rule important when evaluating calibration and test results?
What are the requirements of ISO/IEC 17025 with regards to the decision rule?
How to choose a decision rule.

Webinar 10 – Easy ways to Establish the Competence of Lab Personnel

This hour-long webinar will explain the terms “Qualification” and “Competence” and provide some insight into the difference between these two definitions as well as the records that can be maintained to prove the competence of lab personnel.

Presented by an accreditation program manager with 25 years of experience in personnel competence, training, and certification of persons. 20 years’ experience as the technical manager of a personnel certification body, certification body assessor, and former Chair of International Personnel Certification Association (IPC).

This course is for laboratory technical staff, laboratory managers, laboratory quality staff, and laboratory accreditation program assessors.

Topics:

Qualification vs Competence, common points and differences
Components of competence
Personnel competency assessment methods
Required competency records for labs
Monitoring of competencies and Continuous Personnel Development (CPD)

Webinar 11 – How to identify valid certificates

This hour-long webinar will explain the main characteristics of a valid certificate and/or testing or calibration report. It will emphasize on the Do’s and Don’ts providing valuable guidance on recognizing non-valid certificates.

Topics:

The world of Conformity Assessment-What it is and why we need it
Certification and Accreditation world
Why we need certificates
Typical elements of certificates
Typical mistakes/errors on certificates
How to recognize valid & invalid certificates
Verification process of certificates
Avoiding market confusion

Webinar 12 – The Wheel of Fortune of Non-Conformities

This hour-long webinar will explain the main categories of findings during a certification audit or accreditation assessment. It will be explained how to close and follow-up any identified Non-Conformities. Typical examples of most common findings from testing and Calibration laboratories will be presented.

Topics:

What are Non-Conformities (N/Cs)
How to handle N/Cs
Categorizing N/Cs
Consequences of N/Cs
Closing N/Cs
Corrections vs Corrective Actions
Typical N/Cs in Management Systems
Achieving Improvement trough N/Cs