ISO/IEC 17024:2012 Personnel Certification Bodies

Introduction and refresher course to ISO/IEC 17024 standard, Management System requirements.

Anyone responsible for managing or working with a Personnel Certification Body should attend this training to receive a complete overview of ISO/IEC 17024:2012 - the standard designed to harmonize the personnel certification process worldwide. This two day training will give you valuable insights and tools to help you implement the requirements of the standard. International Accreditation Service (IAS), a leading accreditation body in the U.S. provides this essential training course. IAS is recognized by the International Accreditation Forum and Asia Pacific Accreditation Cooperation

International Accreditation Service (IAS) and the Institute for Credentialing Excellence (ICE) recognize accreditations to NCCA Standards and ISO/IEC 17024 requirements, for organizations that assess professional competence

Learn Key Applications in the Standard:

• Management System Requirements (documentation, control of documents, control of records, management review, internal audits, corrective actions)
• Application of Training Services
• Development and validation of “certification schemes,” and the examination process

Who Should Attend?

• Personnel Certification Bodies currently accredited or seeking accreditation
• Management
• Internal Auditors
• Regulators or Specifiers
• Assessors or Consultants

Date(s) and Location(s):

See https://www.iasonline.org/training/ias-training-schedule/

Contact training@iasonline.org for more information

EARLY REGISTRATION*

$850.00 USD for USA only
$450.00 USD (Full Course Webinar only)
$950.00 USD for International

REGULAR REGISTRATION*

$600.00 USD for Training in India
$1050.00 USD for all other locations
$500.00 USD (Full Course Webinar only)

*  Early registration cut-off is normally 21 days prior to the scheduled training event.

Space is Limited to 20 people for each training session.

Fees are non-refundable for cancellations; however, you may substitute another member of your staff, or attend another class offered by IAS at a later date.  If IAS cancels this class for any reason, the full registration fee paid will be refunded.

Request Additional Information  Contact Ms. Jouliana Tchiloyans at jtchiloyans@iasonline.org.

Request and Pay for Training Here

Note:  A 1-day overview class on ISO/IEC 17024:2012 for agencies which are accredited by NCCA is also periodically offered and sponsored by the Institute for Credentialing Excellence (ICE), For information and registration please contact ICE.

Short Webinars

1. Introduction to ISO/IEC 17024 and Understanding its Scope: Debjani Roy
– May 29, 2024, Wednesday

• • Objective: To provide an overview of ISO/IEC 17024, focusing on its purpose, scope, and the benefits of accreditation.
  • Content Outline: History and evolution of ISO/IEC 17024, its global relevance, key principles, and an overview of the standard's structure. The session will also highlight the importance of this standard in enhancing the integrity and professionalism of personnel certification.
  • Duration: 30 minutes with an additional 15 minutes for Q/A.

2. Development of Certification Schemes under ISO/IEC 17024: Xiaohui (Dawn) Zhao
– June 20, 2024, Thursday

1. • Objective: To guide participants through the process of developing robust certification schemes in compliance with the standard.
   • Content Outline: Steps in developing a certification scheme, including job/task analysis, defining competencies, examination development, and maintaining the validity of the certification. This session will also cover the importance of involving stakeholders in the scheme development process.
   • Duration: 45 minutes with an additional 15-30 minutes for Q/A.

3. Principles of Impartiality and Confidentiality in ISO/IEC 17024: Prasanth Ramakrishnan
– September 24, 2024, Tuesday

1. • Objective: To delve into the principles of impartiality and confidentiality, which are crucial for PCBs.
   • Content Outline: Detailed exploration of clauses related to impartiality and confidentiality, case studies demonstrating their application, and common challenges faced by PCBs in upholding these principles.
   • Duration: 30 minutes with an additional 15-30 minutes for Q/A.

4. Management System Requirements for ISO/IEC 17024 Compliance: Yesim Dincer
– October 23, 2024, Wednesday

1. • Objective: To explore the management system requirements essential for ISO/IEC17024 compliance.
   • Content Outline: Overview of the management system clauses, including documentation requirements, records management, internal audits, and continual improvement processes.
   • Duration: 30 minutes with an additional 15 minutes for Q/A.

5. Assessment Methods and Decision-Making Process in ISO/IEC 17024 process: Osman Vural
– December 5,  2024, Thursday

1. • Objective: To provide insights into the assessment methods and decision-making criteria as per ISO/IEC 17024.
   • Content Outline: Overview of various assessment methods, ensuring reliability and validity, setting passing standards, and the decision-making process for certification. The role of statistical analysis of materials in assessment will also be discussed.
   • Duration: 45 minutes with an additional 15-30 minutes for Q/A.

6. Handling Appeals, Complaints, and Use of Certificates: Asli Diker
– May 29, 2025, Thursday

• • Objective: To understand the procedures for handling appeals, complaints, and the appropriate use of certificates and logos.
  • Content Outline: Processes for managing appeals and complaints, guidelines for certificate issuance, and rules governing the use of certification marks and logos by certified individuals.
  • Duration: 30 minutes with an additional 15 minutes for Q/A.

We publish the recorded version of these short webinars a few days after the live event ended on our courses website here.