Inspection Agencies
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The IAS inspection agency program is based on international standard ISO/IEC 17020. Accreditation by IAS indicates that inspection agencies meet the highest quality standards.
The inspection agency accreditation program begins with a review of the agency's quality systems manual. Then, an on-site assessment is conducted at the agency's office. Here, IAS assessors review records and the agency's quality system and interview members of the agency's staff. In addition, a technical field assessment is also conducted, by one or more technical assessors, to evaluate the agency's technical competence. Continual evaluation of the agency's quality system is done through periodic surveillance assessments, and through follow-up visits that keep the accreditation in good standing.
General Requirements for Inspection Agencies under the ISO/IEC 17020 International Standard
- Independence, impartiality and confidentiality – The inspection agency shall be independent, and free from any undue pressures which might affect the agency's judgment. It shall also ensure complete confidentiality of its clients' proprietary rights.
- Organizational requirements – The inspection agency shall have the capability to perform its technical functions satisfactorily, and shall define and document the responsibilities of all key personnel.
- Quality system – The agency's quality system shall be well-defined, fully documented, effectively implemented and regularly monitored to ensure its continuing suitability and effectiveness.
- Personnel and training – The agency shall employ qualified, experienced personnel with satisfactory knowledge of inspection requirements. It shall also establish a documented system for training its personnel in technical and administrative aspects of the work in which they are involved.
- Facilities and equipment – The agency shall have suitable facilities and equipment so that inspection services can be carried out satisfactorily. It shall also ensure that equipment is properly identified and calibrated, and regularly maintained.
- Inspection methods – The agency shall use approved, documented procedures for its inspections and shall have a system for monitoring inspection records.